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Delivery Information

last updated: 15/10/2019

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Delivery Information

Free UK Mainland Delivery – Spend Over £60

Spend £60 or over and you’ll receive free UK mainland delivery to your home or workplace.

1 Day UK Mainland Courier Delivery (Monday–Friday) – £4.95

For this courier service we will use DPD who will send you a one hour delivery timeslot, notified in advance by SMS or email.

Not going to be in? During the delivery process, a range of alternative options are available, including: leave in a safe place, deliver to neighbour or deliver to an alternative address.

1-2 Day UK Mainland Postal Delivery (Monday–Saturday) – £3.95

For this postal service we will use either DPD, APC, or Royal Mail.

Delivery For Products Exceeding 190cm Length or 100cm Width – £35.00

Any products that are equal to or greater than either 190cm length or 100cm width will cost £35.00 to deliver via a palletized freight courier service.

This service only applies to UK Mainland postcodes, if you outside of the UK Mainland please contact us for a quote.

Dispatch Times

While we do carry stock for all of our products, we cannot guarantee that the product you order will be in-stock and thus it will have to be manufactured before we can dispatch it to you.

Products that are In-Stock Products that are not In-Stock Products that are Made-to-Measure
Order before 4pm for dispatch the next working day Product will be manufactured and dispatched within 1-3 working days Product will be manufactured and dispatched within 1-5 working days*

*The time it takes to manufacture a Made-to-Measure product is specification dependant. Some orders may take longer than others to produce.

Delivery Outside of UK Mainland

We also deliver to Scottish Highlands, Scottish Islands, Isle of Man, Isle of White, Scilly Isles, Channel Islands – Guernsey & Jersey, Northern Ireland and the Republic Of Ireland.

Products exceeding 190cm length or 100cm width must be delivered via a palletized freight courier service separate to what is outlined below. If you are looking to order a product over one or both of these sizes and you are outside of the UK Mainland please contact us for a quote.

Delivery to the following regions may take 2-5 days. Please allow for additional delivery time when placing an order to be delivered to the following postcodes:

Region Non-UK Mainland Postcodes Courier Delivery Cost Postal Delivery Cost
Scottish Highlands AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 £12.00 £7.50
Scottish Islands HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3 £16.00 £7.50
Isle of Man IM1-9, IM86-87, IM99 £16.00 £7.50
Isle of White PO30-41 £12.00 £7.50
Cornwall – Scilly Isles TR21-25 £16.00 £7.50
Channel Islands – Guernsey GY1-10 £16.00 £7.50
Channel Islands – Jersey JE1-5 £16.00 £7.50
Northern Ireland BT1-99 £16.00 £7.50
Republic Of Ireland ALL £15.00 £7.50

Adverse Weather Conditions

Will my order be delivered on time?
The majority of our orders are being delivered on time, even in areas of the country that are most affected by the extreme weather.
That said, our courier DPD may experience some hardship in getting your order to you on time, and may take longer than expected.
Even though your own area may be unaffected, the order may be in transit via an area that is affected by the adverse weather, thus causing the delay.
If this is the case DPD will keep you up to date either via SMS text messages or email regarding the delivery of your order.
We apologise for any inconvenience this may cause, and we wish to reassure you that we are doing all that we can to get your order to you post-haste.

See if your area is affected by visiting DPD’s service update page.

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